Privacy policy

Privacy Policy

Last Updated: May 7, 2023
Email: infototsystore@gmail.com
Address: Via Bella 14, Milano, MI 20121, Italy

1. Information We Collect

We collect the following types of information when you visit or purchase from our store:

  • Personal Information: name, email, phone number, billing/shipping address

  • Payment Information: processed securely through third-party providers (we do not store card details)

  • Device Information: IP address, browser type, cookies

  • Order Information: products purchased, order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order updates and customer support responses

  • Improve our website and shopping experience

  • Detect and prevent fraud

  • Provide personalized product recommendations

  • Comply with legal requirements

3. Sharing Your Information

We only share information with trusted service providers:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers

  • Email and marketing platforms

  • Analytics tools (Shopify Analytics, Google Analytics)

We never sell your personal data.

4. Cookies

We use cookies to:

  • Keep items in your cart

  • Save your preferences

  • Track website performance

  • Improve user experience

You can disable cookies in your browser settings.

5. Data Retention

We keep your order information for legal and accounting purposes, typically 5 years, unless deletion is required sooner.

6. Your Rights (EU & UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Request a copy of your stored information

To use these rights, email infototsystore@gmail.com.

7. Security

We follow industry best practices to secure your data:

  • Encrypted checkout

  • Secure payment processors

  • Limited access to personal information

However, no method is 100% risk-free.

8. Minors

Our store is intended for parents purchasing products for children.
We do not knowingly collect personal data from children under 16 years old.

9. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will reflect the most recent changes.

10. Contact Us

For questions, concerns, or privacy requests, email us at:
📩 infototsystore@gmail.com